Privacy Policy

1. Introduction

Digi-Courses ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information in compliance with UK GDPR and Data Protection Act 2018.

2. Information We Collect

Personal Information: When you register, enroll in courses, or contact us, we may collect:

• Name and email address
• Payment information (processed securely through third-party payment processors)
• Learning progress and course completion data
• Communication preferences

Automatic Information: We collect technical data including IP address, browser type, device information, and usage patterns through cookies and similar technologies.

3. How We Use Your Information

We use collected data to:

• Provide access to purchased courses and Platform features
• Process payments and send transaction confirmations
• Communicate important updates about courses and Platform
• Improve our educational content and user experience
• Comply with legal obligations
• Send marketing communications (with your explicit consent)

4. Legal Basis for Processing

We process your personal data based on:

• Contract: To fulfill our obligations when you enroll in courses
• Consent: For marketing communications and non-essential cookies
• Legitimate Interests: To improve our Platform and prevent fraud
• Legal Obligation: To comply with tax and regulatory requirements

5. Data Sharing

We do not sell your personal data. We may share information with:

• Service Providers: Payment processors, email services, hosting providers who assist Platform operations
• Legal Requirements: When required by law or to protect our rights

All third-party service providers are contractually obligated to protect your data and use it only for specified purposes.

6. Cookies

We use essential cookies for Platform functionality and, with your consent, analytics cookies to understand usage patterns. See our Cookie Policy for details. You can manage cookie preferences through our banner or browser settings.

7. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Under UK GDPR, you have the right to:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data (subject to legal obligations)
• Restriction: Limit how we process your data
• Portability: Receive your data in a structured format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Remove consent for marketing or non-essential cookies

To exercise these rights, contact us at [email protected].

9. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, and resolve disputes. Course progress data is retained for the duration of your course access. Account data may be retained for up to 7 years for legal and tax purposes after account closure.

10. International Transfers

Your data is primarily stored within the UK and EEA. If data is transferred outside these regions, we ensure appropriate safeguards are in place.

11. Children's Privacy

Our Platform is not intended for individuals under 16. We do not knowingly collect data from children. If we become aware of such collection, we will delete the information promptly.

12. Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify users of material changes via email or prominent Platform notice.

13. Contact & Complaints

Data Controller: Digi-Courses
Email: [email protected]
Address: 68 Dee St, Aberdeen AB11 6DS, United Kingdom

If you are unsatisfied with our response to a privacy concern, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.